:root {
  --bg: #f6f7f9;
  --surface: #ffffff;
  --border: #e3e6eb;
  --text: #1a1d23;
  --muted: #6b7280;
  --accent: #2f5bea;
  --accent-text: #ffffff;
  --live: #16a34a;
  --ok-bg: #e7f6ec; --ok-fg: #166534;
  --info-bg: #e8eefc; --info-fg: #1e3a8a;
  --neutral-bg: #eef0f3; --neutral-fg: #4b5563;
  --warn-bg: #fdecec; --warn-fg: #991b1b;
  --live-bg: #e6f7ee; --live-fg: #15803d;
  --amber-bg: #fdf3dc; --amber-fg: #8a5a00;
  --agent-bg: #eef2fd;
  --caller-bg: #f1f2f4;
  --radius: 10px;
  color-scheme: light;
}

@media (prefers-color-scheme: dark) {
  :root {
    --bg: #111317;
    --surface: #1a1d23;
    --border: #2c3038;
    --text: #e8eaee;
    --muted: #9aa1ad;
    --accent: #6b8cff;
    --accent-text: #0b0d12;
    --live: #4ade80;
    --ok-bg: #12301f; --ok-fg: #86efac;
    --info-bg: #1a2547; --info-fg: #a9bcff;
    --neutral-bg: #262a31; --neutral-fg: #c3c8d0;
    --warn-bg: #3b1717; --warn-fg: #fca5a5;
    --live-bg: #12301f; --live-fg: #86efac;
    --amber-bg: #3a2c0d; --amber-fg: #f5cf73;
    --agent-bg: #1d2640;
    --caller-bg: #23272e;
    color-scheme: dark;
  }
}

* { box-sizing: border-box; }
body {
  margin: 0;
  background: var(--bg);
  color: var(--text);
  font: 14px/1.5 -apple-system, BlinkMacSystemFont, "Segoe UI", Inter, Roboto, sans-serif;
}
a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }
h1 { font-size: 22px; margin: 0; }
h2 { font-size: 15px; margin: 0 0 10px; }
section { margin-bottom: 28px; }
.muted { color: var(--muted); }
code { font: 12px/1.4 ui-monospace, SFMono-Regular, Menlo, monospace; word-break: break-word; }

/* Layout */
.shell { display: flex; min-height: 100vh; }
.sidebar {
  width: 210px; flex-shrink: 0;
  background: var(--surface); border-right: 1px solid var(--border);
  padding: 20px 14px; display: flex; flex-direction: column; gap: 22px;
  position: sticky; top: 0; height: 100vh;
}
.brand { font-weight: 700; font-size: 17px; color: var(--text); }
.brand:hover { text-decoration: none; }
.bolt { color: #f5b301; }
.nav-group { display: flex; flex-direction: column; gap: 2px; }
.nav-group a, .nav-group .soon { padding: 7px 10px; border-radius: 7px; color: var(--text); }
.nav-group a:hover { background: var(--bg); text-decoration: none; }
.nav-group a.active { background: var(--info-bg); color: var(--info-fg); font-weight: 600; }
.nav-label { font-size: 11px; text-transform: uppercase; letter-spacing: .06em; color: var(--muted); padding: 0 10px 4px; }
.soon { color: var(--muted) !important; cursor: default; }
.nav-foot { margin-top: auto; display: flex; flex-direction: column; gap: 4px; padding: 0 10px; }
.content { flex: 1; min-width: 0; padding: 28px 32px; max-width: 1200px; }
.page-head { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; margin-bottom: 20px; }
.section-head { display: flex; justify-content: space-between; align-items: baseline; }
.two-col { display: grid; grid-template-columns: 1fr 1fr; gap: 24px; }
.back { display: inline-block; margin-bottom: 10px; }

/* Stats */
.stats { display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; }
.stat { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); padding: 14px 16px; }
.stat-label { color: var(--muted); font-size: 12px; }
.stat-value { font-size: 26px; font-weight: 650; font-variant-numeric: tabular-nums; }
.stat-sub { color: var(--muted); font-size: 12px; }

/* Tables */
.table-wrap { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); overflow-x: auto; }
table { width: 100%; border-collapse: collapse; }
th, td { text-align: left; padding: 10px 14px; border-bottom: 1px solid var(--border); vertical-align: top; }
th { font-size: 12px; font-weight: 600; color: var(--muted); white-space: nowrap; }
tbody tr:last-child td { border-bottom: 0; }
.row-link { cursor: pointer; }
.row-link:hover { background: var(--bg); }
.num { font-variant-numeric: tabular-nums; }
td:first-child { white-space: nowrap; }
.empty { color: var(--muted); text-align: center; padding: 22px; }

/* Badges */
.badge { display: inline-block; padding: 2px 9px; border-radius: 999px; font-size: 12px; font-weight: 600; white-space: nowrap; }
.badge-callback_booked { background: var(--ok-bg); color: var(--ok-fg); }
.badge-answered { background: var(--info-bg); color: var(--info-fg); }
.badge-no_conversation { background: var(--neutral-bg); color: var(--neutral-fg); }
.badge-error { background: var(--warn-bg); color: var(--warn-fg); }
.badge-in_progress { background: var(--live-bg); color: var(--live-fg); }
.badge-callback_requested { background: var(--amber-bg); color: var(--amber-fg); }
.callout-amber { background: var(--amber-bg); color: var(--amber-fg); }
.request-strip {
  display: block; background: var(--amber-bg); color: var(--amber-fg); font-weight: 600;
  border-radius: var(--radius); padding: 10px 14px; margin-bottom: 16px;
}

/* Live */
.live-strip {
  display: flex; align-items: center; gap: 8px; flex-wrap: wrap;
  background: var(--live-bg); color: var(--live-fg);
  border-radius: var(--radius); padding: 10px 14px; margin-bottom: 16px;
}
.live-strip a { color: inherit; font-weight: 600; }
.pulse { width: 9px; height: 9px; border-radius: 50%; background: var(--live); animation: pulse 1.4s infinite; }
@keyframes pulse { 50% { opacity: .3; } }

/* Forms */
input, select, button {
  font: inherit; color: var(--text);
  background: var(--surface); border: 1px solid var(--border); border-radius: 8px;
  padding: 8px 11px;
}
button { cursor: pointer; }
button.primary { background: var(--accent); color: var(--accent-text); border-color: var(--accent); font-weight: 600; }
button.link { background: none; border: 0; padding: 0; color: var(--accent); text-align: left; }
.filters { display: flex; gap: 8px; margin-bottom: 14px; flex-wrap: wrap; }
.filters input[type=search] { flex: 1; min-width: 180px; max-width: 340px; }
.pager { display: flex; gap: 16px; margin-top: 12px; }

/* Login */
.login-wrap { min-height: 100vh; display: grid; place-items: center; padding: 16px; }
.card { background: var(--surface); border: 1px solid var(--border); border-radius: 14px; }
.login { width: 100%; max-width: 360px; padding: 28px; display: flex; flex-direction: column; gap: 14px; }
.login p { margin: -8px 0 0; }
.login label { display: flex; flex-direction: column; gap: 5px; font-weight: 500; }

/* Call detail */
.facts { display: grid; grid-template-columns: repeat(4, auto); justify-content: start; gap: 8px 36px; margin: 0 0 20px; }
.facts dt { color: var(--muted); font-size: 12px; }
.facts dd { margin: 0; font-weight: 500; }
.callout { background: var(--ok-bg); color: var(--ok-fg); border-radius: var(--radius); padding: 12px 14px; margin-bottom: 16px; }
.callout .muted { color: inherit; opacity: .8; }
.alert { background: var(--warn-bg); color: var(--warn-fg); border-radius: var(--radius); padding: 12px 14px; margin-bottom: 16px; }
.alert ul { margin: 6px 0 0; padding-left: 18px; }
.transcript { display: flex; flex-direction: column; gap: 8px; max-width: 760px; }
.bubble { padding: 9px 13px; border-radius: 12px; max-width: 85%; }
.bubble .who { display: block; font-size: 11px; font-weight: 600; color: var(--muted); margin-bottom: 2px; }
.bubble.agent { background: var(--agent-bg); align-self: flex-start; }
.bubble.caller { background: var(--caller-bg); align-self: flex-end; }
.tool-line { color: var(--muted); font-size: 12px; padding-left: 4px; }

@media (max-width: 1150px) {
  .two-col { grid-template-columns: 1fr; }
}

/* Schedule */
.tabs { display: flex; gap: 4px; margin-left: auto; }
.tabs a { padding: 6px 12px; border-radius: 7px; color: var(--text); }
.tabs a.active { background: var(--info-bg); color: var(--info-fg); font-weight: 600; }
.week { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 10px; }
.day { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); padding: 10px 12px; display: flex; flex-direction: column; gap: 4px; }
.day-off { opacity: .65; }
.day-head { font-weight: 600; margin-bottom: 2px; }
.hours { color: var(--live-fg); font-size: 13px; }
.booking { background: var(--info-bg); color: var(--info-fg); border-radius: 6px; padding: 4px 7px; font-size: 13px; }
.booking .muted { color: inherit; opacity: .8; }
.form-card { padding: 16px 18px; display: flex; flex-direction: column; gap: 14px; }
.form-card p { margin: 0; }
.form-card > button { align-self: flex-start; }
.weekly { display: flex; flex-direction: column; gap: 6px; }
.weekly-row { display: grid; grid-template-columns: 110px 1fr; align-items: center; gap: 10px; }
.weekly-row input { max-width: 420px; }
.form-row { display: flex; flex-wrap: wrap; gap: 18px; align-items: flex-end; }
.form-row label, .form-inline label { display: flex; flex-direction: column; gap: 5px; font-weight: 500; }
fieldset { border: 0; padding: 0; margin: 0; display: flex; gap: 12px; align-items: center; flex-wrap: wrap; }
legend { font-weight: 500; padding: 0; margin-bottom: 5px; }
label.check { flex-direction: row !important; align-items: center; gap: 6px; font-weight: 400; }
.form-inline { flex-direction: row; flex-wrap: wrap; align-items: flex-end; margin-bottom: 12px; }

/* Phone width */
@media (max-width: 860px) {
  .shell { flex-direction: column; }
  .sidebar {
    width: auto; height: auto; position: static;
    flex-direction: row; align-items: center; flex-wrap: wrap; gap: 8px 14px;
    border-right: 0; border-bottom: 1px solid var(--border); padding: 12px 16px;
  }
  .nav-group { flex-direction: row; flex-wrap: wrap; }
  .nav-group:nth-of-type(2), .nav-foot .muted { display: none; }
  .nav-foot { margin: 0 0 0 auto; padding: 0; }
  .content { padding: 20px 16px; }
  .stats { grid-template-columns: repeat(2, 1fr); }
  .two-col { grid-template-columns: 1fr; }
  .facts { grid-template-columns: repeat(2, auto); }
  .weekly-row { grid-template-columns: 1fr; gap: 3px; }
  .tabs { margin-left: 0; }
  .bubble { max-width: 95%; }
  td:first-child { white-space: normal; }
  th.num, td.num { display: none; }
  th, td { padding: 9px 10px; }
}